Help Desk Software Vendors
There is a wide range of the helpdesk software beginning from basic ticket logging to fully integrated CRM systems. The essential elements of the helpdesk are the recording and tracking of support requests. Help desk software provides service and support that automates the help desk and service desk function, that include call management, call tracking, knowledge management, problem resolution, remote control, and self-help capabilities. Some of the helpdesk software vendors offer complementary products in the form of asset management, CRM, call center management, and related front/back office solutions.
Most Popular:
| Product | Vendor |
| Aeron Helpdesk | International Bell Communications |
| Athena RMS | Media Net Link, Inc. |
| Ayanova | Ground Zero Tech-Works Inc |
| Clientele | Epicor |
| Easy Access Help Desk | Damgaard Inc. |
| eForcer | Avonside Publishing |
| Go To Assist | Citrix Online |
| Gulfstream | Universal Data Solutions |
| iDesk | NiceCoder |
| ISS | Internet Software Sciences |
| Issue Register | CIISONLINE |
| Linktivity | Spartacom Technologies, Inc. |
| MAX Help Desk | Volchok |
| Net Keeper | Multima Corp. |
| Net Retina | MITsoftware |
| Open Help desk | HeavyLogic |
| OSM | idesk |
| Outlook Helpdesk | Peter Kalmström |
| ProFault | Weblication Ltd |
| Quick Logs | Ritchey Business Solutions |
| Simple Ticket | Architel |
| SOFA Helpdesk | gid GmbH |
| Support Fetch Dog | 4Developers LLC |
| Support Pro | Armia |
| Wonder Desk | Web Wonderland |
| Your Clients | ReliableSystems |
Open Source:
Freeware:
ASP:
ASP:
- 247NetSystems
- FastBase
- Micro Outsource.com, Inc.
- Right of Center
Technologies Inc. - World Desk Pro
Help Desk Software Vendors Catalogue:
- 01 Communique, Inc.
- 29FIVE Designs
- 3am Labs Ltd
- Abacus Systems
Pty Ltd - Access Remote PC
- ACT MagnoWare
- Action Software Systems
- AdventNet ServiceDeskPlus
- Aeroprise
- AI-Reply.com
- AL-Marzoki est
- Alloy Software
- Altiris
- Altman Business Solutions
- amberCat Systems
Ltd - Applied Innovation Management
- Artisan Global Software
- Ascad
Networks - Ashton Court
- Astea International
- Auratech Software
- Auscomp
- Automidia Informatica
- Autotask
- Auxilor
- Avalon Business
Systems - Avante Solutions
- Avensoft
- Aventor
- Axios Systems Ltd
- Badger Network Technology Ltd
- Bankoi
- Baron Software Services, Inc.
- Basis Information Technology
- Belarc
- Bellman Group
- Best Practical
Solutions, LLC - BigWebDesk
- Bluecove Consultants Ltd
- BMC Remedy
- BugAware
- Business Oriented Software Solutions
- BusinessLine
- Cadence
Solutions - Castelware GmbH
- CDN Systems, Inc.
- Center 7
- Central
Manchester CLC - CG Software
- CGI Research
- Challenge Technology
- Chattalooga.com
- Citris
- Clickright
- Close Fit Software Ltd
- Coastal
Technologies - CobbleSoft International Ltd.
- COC AG
- COGNICASE
- COM-IT Applications A/S
- Compco
- Complete Helpdesk
- Consol*CM
- Control F-1
- Coral Sea Software
- CPL Technologies Inc.
- Creative
Internet Solutions - Cromosoft Technologies
- CrossTec Corporation
- Crow
Canyon Software - Crux Information Technology
- CustomFAQs Solutions
- CyberLan
- Cyberserv, Inc.
- Cyberspace HQ
- Cynergy Software
- darasoft
ltd. - Data Center Management Systems
- Datasys
- DataVelocity
- Datawatch
- DEK Software International
- DeskPro
- Dexon Software
- DigiRent
- Consultant’s Help Desk
- Dennis Baggott and Sons
- Dyntek
- e-Warehouse Ltd.
- e11 Helpdesk
- Eastwright Corp
- EasyAccess Business
Solutions - EBI-Systems AB
- ECT GmbH
- EDAPT Information Technologies
GmbH - Eire Consulting
- Elementool Inc.
- Emaginetix
- Emerging
Technology Solutions Inc. - Engler Allen Software
- Entry Software
- Escon
Information Consulting - ExDesk
- Expinion.net
- eye4you
- FastBreed
Technologies, Inc. - Fenestra Limited
- Ferrysoft Ltd.
- Fireman Software
- FireSTARTER! Helpdesk
- FMx Ltd
- Foresight Software
- Frontlines
- FrontPhase
- FrontRange
- Funk Software, Inc.
- Fused Solutions
- G & R
Data Group - Gandiva
- GBS Consultants
- GeoCom GmbH
- GID Software
- GIMI
- Glidesoft, Inc.
- Go Smart
- Goforth Technologies
- Great Lakes
Software LLC - GRITWARE, LLC
- GroupApps.com
- GroupLink
- GroupSoft
Systems, Inc. - Gryphyn
- GWI Software
- HBSIS
- Heathco Software
- Helpdesk 4 Web
- HelpDESK Pro
- HelpExplorer Software
- HelpLINK
- helpolia.com
- HelpSTAR
- Help Desk Software Australia
- Help Desk Systems
- Help Desk Technology
- Heron Technology
- Home Run Help Desk, Inc.
- Honico
- Hornbill Systems
- HotWare
- House-on-the-Hill
- i-net software
GmbH - iETSolutions GmbH
- ICCM
- iiS Ltd.
- Ikeris
- Ilient
- Indy
Help Desk - Infolan SA
- Informavores
- Infra Corporation
- InnDevelop
Technologies - Innovate it
- Inovaware Corporation
- Intelligent
Information Systems - Integrated Research
- Intensas
- InverseFlow
- IO
Software - iQuate
- iSpoc a/s
- IssueTrak
- ITXTRA
- Jackaroo
Developments - KAB Software
- Kayako Web Solutions
- Kemma Software
- Klotron, Inc.
- KLV GmbH
- KnT Solutions, Inc.
- Kyberna AG
- LandSd
- LanWorks
- Laplink Software
- Layer9
- Layton Technology
- LE Software
Sweden - LegendSoft, Inc.
- Leigh Business Enterprises Ltd
- LeverIT
- LiveTime Software
- LN Software
- Mansystems Nederland BV
- Marval
Software - Mastermind Software
- MelSoft Innovations inc.
- MeshTec GmbH
- MetaQuest Software Inc.
- MHelpdesk
- Microguru Corporation
- mIT
solutions GmbH - Monarch Bay Software
- Monitor 24-7
- Motive
Communications - Mproof BV
- MultiLogic
- myHelpware.com
- NetHelpDesk
- Netopia, Inc.
- NetResults Corporation
- NetSolve Enterprise Solutions
- NetworkStreaming
- Networks Unlimited
- NetWorld UK
- Nilex AB
- Nixel
- Novo Solutions
- NTR Global
- Numara Software
- Number 7
- Oasis Technology, Inc.
- OmniNet GmbH
- OnlineTechTools.com
- OroLogic
Inc. - PAN Software
- Pathworks Software
- Parature Inc.
- PAT Srl
- PatchLink Corporation
- PCI
- PCS AG
- PerlDesk
- PhaseWare, Inc.
- PicNet Pty Ltd
- PJ Technologies
- Platinum Technology Ltd
- PMCS
- Point Software Solutions
- Polar
- Polymorph Business Services
- PRD
Software Pty Ltd - Precision
- Priox
- Prism Software Solutions
- Produxis
- Prophecy
- Pythagoras Communications Ltd.
- Quint Software
Solutions Pvt. Ltd. - Quism
- rap-X
- Rapid Systems
- RcG Assist
- REALTECH AG
- ReadyDesk
- Red Horizon, LLC
- Requeste
- Resource
Dynamics, Inc. - Resource Systems
- Richmond Systems
- RightAnswers, Inc.
- RoomTalk
- Sandcatcher Systems
- ScorpioSoft
- SDS HelpDesk Solutions
- Sense Data
- Serena Software
- Serio
- Service-now.com
- Severity
One - Shift Technologies
- Silvertide Software, Inc.
- SimplifyIT, Inc.
- Sinergia
- sitehelpdesk.com ltd.
- Soffront Software
- Software
Engineering of America - Software Helpdesk
- Solutec.Net
- Spectrum
Research - SRM Help Desk
- STAFF&LINE
- STRAKT
- SuperTech Software
- Support.com
- SupportQueue
- Support Fusion Inc.
- Sunrise
- SUSYCOM
GmbH - Syberfix Solutions
- System Management Technologies
- Systems &
Software - TAKE Solutions
- Talys Systems
- Target Software
- TASSO
- Telehelpdesk
- Tenmiles Corporation
- Thate Intelligent Software
- Think
Tank NTG - TicketXPert.NET
- TiNiT
- TOPdesk
- Total IT Limited
- Touchpaper Corporation
- TriActive, Inc.
- Trident Software
- Troika
ResolveIT! - TurnkeyForms.com
- Ultimate Solutions Ltd.
- UniPress
Software, Inc. - User Data Connections Ltd
- UserScape Software
- VanillaSoft Helpdesk
- Vector Networks Inc.
- Velocity Integrations
- VersaDev
- Verso Solutions
- Viadyne Corporation
- Visionera AB
- Visualware, Inc
- Vivantio
- VoiceResolve
- Voyus
- Watkins Web Works
- Web4Future
- WebGroup Media
- WebEx Communications
- WEBsina Bugzero
- Wendia International
- West Heaven Solutions
- WhiteStone Technology
- Wickett.NET
- Workflow Development SA
- World Web Dynamics
- WorldWide
Computer Solutions - Wotnot Web Works Ltd.
- xAssets
- XLAB Ltd.
- Xprise Business Solutions
- YellowFish Software
- Yoxel Systems
- YUDO
- Zeta software GmbH